Monthly Archives: July 2010

Recent thoughts on social media

I’ve done a couple of interviews on social media in recent months: Barbara Nixon’s Public Relations Matters (skype video interview); and Andy Donovan’s Tweep in Profile (‘old-fashioned-new-fashioned’ print). And I want to say a big thank you to both of … Continue reading

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A small point of clarification

For anyone who’s read my last two posts, I just want to mention that, no… I am not transitioning this to a travel blog. Thanks for sticking with me.

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The other side of the coin

I feel privileged to be of the Toronto folks selected to spread the word about Virgin America’s new TO/LA or SF flights. Actually, when I first got the email offerng a ticket, I thought it was a scam.  It wasn’t! So … Continue reading

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Air Canada…I give up

I fly fairly regularly – not enough for the perks of super-elite status, but enough to be bumped around through the maze of disappointing service that is Air Canada. Sometimes I’m surprised by a staff member who is helpful or … Continue reading

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