Content Rules Book CoverThere are some people like C.C. Chapman whose passion is infectious. Even when he disagrees with someone, he says it with a smile and in such a way that the other person feels like they’ve been treated with respect and not shot down.

This week, C.C. was touring Canada and appearing at Third Tuesdays to launch his new book, Content Rules.

His message? It’s  all about the story – what it is, how you tell it and making sure you have something to say.  He’s a natural performer whose his delivery reminds me of a stand-up comedian. And who better than a comic to know the immediate value of a story (laughter or silence)? In many ways that’s similar to the immediacy on social networks.  

Here are my twitter notes from the event:

  • #ttt @cc_chapman: content is the stories you create and share…You have to know how to tell stories-kids have fun and don’t worry abt seo.
  • #ttt @cc_chapman: think of content as a campfire-you have to keep building it, or it goes out…
  • #ttt @cc_chapman: it’s Times Square out there; so much stuff you have to do something to stand out…
  • #ttt @cc_chapman: if you speak like a press release, no one’s going to listen to you. You have to speak from the heart.
  • <#ttt @cc_chapman: you don’t have to create content for the world; just for the people you want to reach.
  • #ttt @cc_chapman; if your content evokes passion, people will share it.
  • #ttt @cc_chapman: when creating content, figure out what you’re good at and start small (and build)!
  • #ttt @cc_chapman-if you force people to blog tweet podcast & they’re not into it, content is going to suck. Need to enjoy what you’re doing.

I felt he made a good point on the importance of having something to say, otherwise you’re just contributing to the great wall of cacophony. However, I feel if you’re blogging or producing content with business goals in mind – you need to combine great ideas and writing with an editorial schedule you should stick to. That way, your community knows what to expect and the engagement will make your relationships stronger. (I say that with a smile.)

If you had a chance to see or read C.C., I’d be interested to hear your thoughts. I’m looking forward to the book.

About Martin Waxman


Martin Waxman, MCM, is a digital communications strategist. He conducts AI research, leads digital and social media training workshops and speaks at events across North America. He's co-founder of two PR agencies, president of a consultancy and has worked in the industry for nearly 30 years. Martin is a LinkedIn Learning instructor, teaches digital strategy and social media at McMaster University, the Schulich School of Business, University of Toronto SCS and Seneca College. He's a member of the Institute for Public Relations Digital Media Research Center and a past-chair of PRSA Counselors Academy. He has a Master of Communications Management (MCM) from McMaster-Syracuse Universities.