Last year, I wrote a post about the key things I look for when someone applies for a job. And in response, Centennial College’s Gary Schlee invited me to take part in a class assignment where I would create a job description for his students and then grade the cover letters and resumes. There were 26, if I recall. It was a lot of work. (I read each resume three times and agonized over the marks.)

I promised myself I wouldn’t do it again.

So when Gary asked me this year, I said… yes.

And the reason I did it is that I think it’s important for practitioners to connect with students and provide them a perspective on the industry. It’s also a great preview of future PR stars.

Here’s a summary of what I told them:

  • For me, the first and most important quality in a resume is extremely hard to measure. It’s the ability to tell your story in such a way that it jumps off the page and makes me take notice. How do you do that? It’s not through fancy writing. It’s finding a way to be yourself and have your personality shine through in two pages of bullet points.
  • Write with clarity and tell me what you want. Then edit till it sparkles (brevity is the soul of wit).
  • Don’t flatter me. And please don’t tell me about my agency. I should know that.
  • For an entry level position, lead with your education. That shows me where you’re coming from.
  • Get rid of that generic list of ‘qualifications’ that I often see at the top of resumes. It really bugs me because it’s such a time waster for the reader. Instead, integrate the relevant points into your experience. And use examples.
  • Oh and by the way, I expect you to be proficient in computers so you don’t have to mention your knowledge of Word.
  • Don’t write in the passive tense.
  • I’ve said this before: typos count big! Nothing makes a bad impression like one or more typos. And I’ll let you in on a secret: typos will disqualify you from a job at my agency. I mean, if you can’t proofread your own resume, how can we trust you to send perfect documents to our clients?
  • Show me that you’re a hard worker (by listing some of the other non-PR work you’ve done – retail and restaurants, for example).

By the way, this year, there were 39 ‘applicants’ and most of the submissions were really strong; nearly 75 per cent of the class got a B+ or higher. That’s impressive. The students are also well versed in social media and many are writing their own blogs for an online course. You can find them here.

Finally, I want to say thanks to all the Centennial students for listening to me, commenting on my blog and asking questions. Good luck with your careers.

About Martin Waxman


Martin Waxman, MCM, is a digital communications strategist. He conducts AI research, leads digital and social media training workshops and speaks at events across North America. He's co-founder of two PR agencies, president of a consultancy and has worked in the industry for nearly 30 years. Martin is a LinkedIn Learning instructor, teaches digital strategy and social media at McMaster University, the Schulich School of Business, University of Toronto SCS and Seneca College. He's a member of the Institute for Public Relations Digital Media Research Center and a past-chair of PRSA Counselors Academy. He has a Master of Communications Management (MCM) from McMaster-Syracuse Universities.