Insult spam

For the past several weeks, my spam filter has been blocking emails I’m calling insult spam. The New York Times wrote about them in June, around the time I started receiving them. (Oh, how wonderful it is to be an early adopter!)Basically, these messages have a...

Dispatch from the front lines

Yesterday, I was trying to call a former business associate who had recently changed jobs. So I went to his new company’s website, dialed the contact number and instead of the usual if-you-know-the-extension-press-it-now greeting, I reached the customer help...