Tag Archives: shopping

Why I'm checking out of Foursquare

Why I’ve checked out of Foursquare

Last winter, I developed a case of Foursquare fatigue. It’s not because I lost the Mayorship of the Annex, where I live. (I have to say for a few months, it was a tightly contested race.) And it’s not even because the whole concept of Mayor in Toronto has been tainted of late. I’d simply grown tired of the game of checking in everywhere I go and not getting much value in return. 

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Stop counting feet, start counting shopping bags

Having grown up in retail, I've always been fascinated by stores, shopping centres, customer service… But there are times when I walk into a store, glance around and immediately walk out. Something just isn't right. Maybe it's a disconnect between the window display and what's for sale inside. Maybe the staff are obnoxious or too into themselves.  Whatever it is, it feels like a promise has been broken and a potential customer (me) is lost for good.

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Bring back a little discretion

Growing up in the Midwest, discretion was part of my DNA. Yes, I’m Canadian but in many ways we were culturally similar to our American counterparts. So like a character in a Garrison Keillor novel, I was shy with feelings and kept many things to myself. My family and I did not share freely nor did we expect to hear all and sundry from others. We closed the drapes at night. I’m not saying this was the best way to behave. It’s just the way we were. And it meant I was often wondering about what, if anything, I could…

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Last minute shoppers, there’s still hope

Guest post by Lindsay Peterson It’s the end of the year and yes – as Gini Dietrich said, I am a last-minute shopper (and proud of it).  But not everyone is. Some people, like my colleague, Lindsay Peterson, actually think ahead!  So… in the spirit of the season, here’s a guest post by Lindsay on the holidays and some ideas to make it through the next 24 hours – gifts intact:

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What happened to Eatons?

Growing up, if someone had told me that Eaton’s would cease to exist, I would never have believed them. The department store was a Canadian icon. It had prime locations in downtowns and malls across the country, produced an aspirational Christmas catalogue, sponsored the Toronto Stanta Claus parade and, in Winnipeg (where I’m from), was the book end of a Portage Avenue stroll that started at the Bay and finished at the venerable merchant. Yet here it is 2009 and Eaton’s hasn’t been a part of the retail landscape for several years. There are many reasons for that: different shopping…

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When time is not of the essence

Maybe it’s the slower pace of Victoria Day (a holiday Monday in Canada). But I’ve been thinking about timeliness and how we seem to attach a sense of urgency to many things that may not require immediate attention. (That’s to say some attention is necessary, we just don’t have to jump.) Certainly in communications and client service, we need to be responsive. And with social media’s ability to spread like wildfire (combined with some folks’ lack of judgement), it seems like there’s a mini online issue that must be dealt with every other day. That’s the new reality. And we…

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Why I hate asterisks*

I was on the subway yesterday looking at the sale ads and getting ready to score an amazing deal…on something. But my hopes were dashed when I noticed that fateful symbol perched on BIG OFFER’s shoulder. And though it’s barely visible, it packs a wallop that slaps you back to your senses. I’m talking about the asterisk. I don’t like asterisks because they represent exceptions. Exceptions, usually, to a screaming overpromise. What I resent most are the enticements that purport to ‘build me up buttercup, just to let me down’. Having an asterisk is like keeping people spellbound by a…

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