Today's my birthday – I share it with Lincoln and Darwin. But I'm not writing for greetings (though they're always welcome :)).  I'm posting because of the surprise good wishes I received from someone I don't know, but do see all the time.

Google.

I'm a big fan of the company, though not thrilled with the recent privacy changes. However, I was taken aback this morning when I noticed a special Google Doodle prepared just for me that said, 'Happy Birthday, Martin'.

My first reaction was, wow! I like this.  Then, I started getting a touch uncomfortable, similar to the feeling you experience at a hotel when the staff starts referring to you by name. Certainly you told them who you were when you registered, but the sudden familiarity is disconcerting. 

And I think that's the same here.

I willingly shared personal information when I entered my birthday into my profile so Google has the data. It just wasn't something I expected to encounter when I went to perform a search.  This differs from Facebook because you don't get wishes from the platform itself.

Customization is a wonderful thing. But with all the data I'm sharing, I'm not ready for companies to cross the line and get too up close and personal – at least not yet.

This isn't a big thing, really and maybe I'm overreacting.  I'm interested to hear your take.

About Martin Waxman


Martin Waxman, MCM, is a digital communications strategist. He conducts AI research, leads digital and social media training workshops and speaks at events across North America. He's co-founder of two PR agencies, president of a consultancy and has worked in the industry for nearly 30 years. Martin is a LinkedIn Learning instructor, teaches digital strategy and social media at McMaster University, the Schulich School of Business, University of Toronto SCS and Seneca College. He's a member of the Institute for Public Relations Digital Media Research Center and a past-chair of PRSA Counselors Academy. He has a Master of Communications Management (MCM) from McMaster-Syracuse Universities.