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Digital and social media strategy, training, workshops, content marketing and social PR

Strategy

You don’t have to be a big-time blogger, make videos and tweet up a storm to be successful in social business.

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Training

Digital media enables your whole organization to become ambassadors and build relationships on your behalf.

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Content

It’s more important than ever to offer your audience valuable and engaging content they can’t find anywhere else.

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Speaking

Keynotes, workshops and presentations for organizations, companies and groups throughout North America.

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Why do so many people suck at communications?

Posted by February 12, 201530 comments

“What we’ve got here is a failure to communicate…”

Who doesn’t remember that famous line from Cool Hand Luke?

It’s one of those iconic, ironic phrases that uses few words to convey so much. And it resonates with those of us who work in PR, content marketing and social media.

You wonder why, with all our business savvy and skills, so many people and organizations are just plain awful at telling their stories. Aren’t there enough cases, books and training modules out there to help us do a better job? 

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Pray, don’t prey and pay for play – PR tips for 2015

Posted by January 15, 20152 comments

We’re halfway through the first month of 2015 and no doubt many of us have already abandoned our resolutions. Despite the best intentions, old habits get in the way.  Sure, we tried to wipe the slate clean, but like an overused whiteboard, the shadows of some markers just won’t go away.

Maybe it’s a panicked, deadline-driven request from a client or co-worker. Or your boss doesn’t want to hear any ideas about streamlining the process or trying things a new way. Boom. Your back in old-you mode again.

So how can a communicator who wants to practice new PR avoid that trap?

Here are three things to consider: Pray, don’t prey and pay for play. 

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Shopping for ideas in 2015

Posted by December 22, 2014No comments

When people ask me what I want for the holidays, I have a simple request: a fresh idea.

Something that sparks my imagination and makes my brain ache when I try to understand it.

You can’t believe how hard those are to come by.

‘But wouldn’t you prefer a book, a writing implement, the latest smartphone, a blue shirt, some fashionably-striped socks, a fine bottle of wine?’ those same people often inquire.

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Social media is a lot like improv

Posted by December 17, 2014No comments

Canadians are naturally good at improv. Look at Second City, SNL, Kids in the Hall and all the standup talent from Yuk Yuk’s.

Maybe it’s part of our DNA: the feeling we’re always gazing at something we can’t have. We’re also polite, happy to give people the benefit of the doubt and generally comfortable going where the flow takes us.

Social media’s a lot like improv. To do it well, a brand has to think on its feet and perform! Sometimes you click into the prevailing ethos and it’s pure magic – like when Oreo dunked in the dark. But mostly it’s TV-ad-dull unless it devolves into that can’t-believe-you-went-there dumb behaviour. U.S. restaurant chain Dave and Buster’s recent racist tweet comes to mind. 

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From optimist to optimize – a way forward for PR

Posted by December 3, 2014No comments

The PR profession has long relied on ‘the kindness of strangers’.

In fact, I’d venture to guess that if you’re in PR and of a certain age, you’re probably an optimist.

Or were at some point.

How else could you survive in an industry with no guarantees, a lot of hoping, and an unwavering belief in unbalanced relationships? 

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