Training 

 

Social and digital media enable your business to develop and share content that leads to trusted customer relationships.

And now generative AI  lets you streamline your team’s creativity, personalize messages and optimize your workflow.

That’s why it’s important to train your staff on the strategies, tools, protocols and policies that make your organization transparent, credible and trustworthy.

We create and lead digital media and generative AI training modules and workshops from beginner to mid-level to advanced. Our programs can be delivered in-person, online or in a hybrid combination.

Please contact us for more information or to set up your training.

Training Sessions

Crossing the Generative AI Bridge: Strategies for Transforming Marketing and PR

If you work in marketing or communications, your role is about to change dramatically as you welcome a new member to your team: generative artificial intelligence. AI will help you be more creative and remove some repetitive tasks. But it will also disrupt your workflow and require you to learn new skills. And it will become an intermediary between your organization and the audiences you’re trying to reach. 

What are the opportunities, risks, and ethical challenges you should consider? How will AI alter your organization’s culture and stakeholder trust?

Martin Waxman cuts through the hype and explains the AI landscape in a way that’s easy to understand. He provides examples of how some organizations are using AI. And he offers strategies that help you identify and select the tools, integrate AI into your creative workflow and develop a training program for your team.  

AI Tools, Workflow and Prompt Engineering: A Hands-On Workshop

With the explosion of Generative AI tools, how can you sort through the options? Then, how can you provide your team with the skills they need to adapt and learn how to ‘talk’ to machines? This interactive workshop shows you how to assess and select the best tools and develop and test your new AI workflow. And it takes you on a whirlwind tour of various prompt engineering techniques and provides a playbook you can use to enhance the quality of your AI outputs.

AI Ethics for Marketing and PR

Generative artificial intelligence (AI), machine learning, and big data have been discussed so much in the past few years, that they’ve become like buzzwords, Yet, for marketers and communicators, the concepts present many opportunities and challenges. And it’s imperative for professionals to integrate AI tools in a safe and ethical way. But what are the key ethical concerns your brand might face? And how do you develop policies and protocols to ensure you minimize bias, protect people’s privacy and safety, safeguard data and reputation and manage risks? Martin Waxman explores the benefits, opportunities and key issues to watch out for as you develop your strategy to integrate AI. 

Four Trends in Digital Technology and Generative AI

Digital communications and generative AI are in a constant state of flux. Traditional media continue to shrink, fake news is on the rise, and marketers must learn to adapt to the paid, earned, shared, and owned landscape. But what new developments are on the horizon and how will they alter your workflow and customer relationships?

This interactive session highlights recent trends, and the challenges and opportunities they bring:

  1. Understanding AI, machine learning, and big data
  2. How chatbots and semantic earch are reshaping discovery
  3. How mobile-first micro-moments satisfy people’s need to know, go, do or buy 
  4. When the who is a what: on chatbots and artificial relationships

 

Reaching Customers in the Micro-Moment – Mobile Marketing Strategies

91% of us pick up our smartphones to search for info when we’re in the middle of something else. Google calls these, ‘I want to know, I want to go, I want to do, I want to buy moments. And the content we discover is an opportunity for marketing and PR. This session includes an interactive brainstorm, where I’ll guide your team as they create ideas for stories that reach, help and inspire your audience, when they’re in the micro-moment.

Digital Marketing and Generative AI - Customized Training Day

Tailored to your needs and industry, these half or full-day workshops showcase the latest generative AI, digital, social media, communications and content marketing innovations, provide training on platforms and content creation and guide you through the development of your policies and workflow and editorial calendar.