Blog Archive

Are you a social media addict?

I have a confession to make: I think I am. And I wonder if you may be one too.  Worried? Not sure where to turn? Do you want to know the signs? If so, please check out the guest post I did on the Spin Sucks blog.  Anonymity is guaranteed; no one will know you read...

Recent thoughts on social media

I've done a couple of interviews on social media in recent months: Barbara Nixon's Public Relations Matters (skype video interview); and Andy Donovan's Tweep in Profile ('old-fashioned-new-fashioned' print). And I want to say a big thank you to both of you for...

The other side of the coin

I feel privileged to be of the Toronto folks selected to spread the word about Virgin America's new TO/LA or SF flights. Actually, when I first got the email offerng a ticket, I thought it was a scam.  It wasn't! So here I am, in-flight, and posting from 30,000 feet...

Air Canada…I give up

I fly fairly regularly - not enough for the perks of super-elite status, but enough to be bumped around through the maze of disappointing service that is Air Canada. Sometimes I’m surprised by a staff member who is helpful or friendly. Mostly it’s a mildly irritating...

Counselors Academy 2010 – Twitter notes

Last year, after live-tweeting from Counselors Academy's annual conference, I noticed my Twitter feed had become my notes for the sessions. So I used them in a blog post to capture the flavour of the event. Counselors is, as I've said many times, my PR highlight of...