Air Canada takes credit

Credit cards, that is. On a morning flight to Winnipeg, I was anticipating my delicious Harvey’s ham and egg breakfast sandwich. But when I handed $5 to the flight attendant, she informed me that Air Canada no longer accepts cash for snacks, beverages or anything...

What’s that blanket doing under the kitchen sink?

I actually found one not too long ago and wasn’t sure why it was there. (There was a good reason, though I’m not going to get into it.) But it made me think that no matter how hard we try to be organized, humans are drawn to clutter.  Or perhaps clutter is...

Who are we?

I ask the question in my -30- segment on this week’s Inside PR (2.03). And it feels like PR people – and especially senior practitioners – ask it a lot.  You’d think we’re all existentialists or something. But the fact is, our profession seems...

Inside PR 2.01 – introducing your new hosts

This post was originally published on the Inside PR blog. Well, the torch has been passed and Inside PR’s two creators, Terry Fallis and Dave Jones have decided to hang up their Zoom recorders (well for this podcast, anyway).  I think that for all the listeners of...

Is speed slowing down original thought?

I was recently thinking about some of the great 20th century authors and the volumes they created using a typewriter to bang out their prose (or maybe a pen…). Starting with a finite blank page, typing, x-ing things out, reading it over, scribbling edits by...

There’s no business like PR business

OK, there is… there is… But the business part of running an agency is often considered second to the practice of PR.   It’s been said that communicators don’t understand the intricacies of business goals and this lack of knowledge has been one...

What’s next: J-schools offering a master’s degree in blogging?

That might be a good idea. According to a new study conducted by PR Newswire/Canada Newswire and PRWeek, 52 per cent of bloggers now view themselves as journalists. This is up from about 33 per cent in 2009. Another shift in the PR/media landscape.  And it opens the...

My.sxsw – a recap

Now that the tweets have settled and FourSquare’s down to a dull roar (i.e. most days you’ll find me checked into my office), I thought I’d recap my experiences at this year’s South by Southwest Interactive Festival. First the highlights: I guess I’m a Panel...

Charlene Li on leading without control – sxsw

Most people would agree that the Groundswell is here in full force.  And while many organizations embraced it, there is still some resistance – fear, perhaps – from companies afraid to leave their comfort zone and cede control. According to Charlene Li,...

Tips for creating and distributing viral videos – sxsw

Surprise, have a big reveal, be positive, know your audience. These are some of the tips presented in the SXSW panel: How to Create a Viral Video, featuring Margaret Gould Stewart from YouTube/Google, Damian Kulas from the band OK Go and Jason Wishnow from TED.  The...