Clearing the Air (Canada)

Last summer, I posted about my first experience with the new Air Canada electronic boarding pass (eBP) that was sent directly to my BB. At the time, it wasn’t that well recognized by airport security and was difficult to scan. I reverted to printing it the old...

SocialCorp – the company ‘social’

Nearly every day, I’m asked about social media and how businesses can jump into the fray. Lately, I’ve been referring people who want to learn more to SocialCorp – Social Media Goes Corporate, a great new book by Joel Postman.Joel is a former...

Good counsel: Counselors Academy 2009

When I started Palette five years ago, I asked Pat McNamara, president and founder of Apex PR, for some advice. And she suggested that I should join an organization called Counselors Academy, which comprised agency owners and principals and had a not-to-be-missed...

Rupert Pupkin lives – but not necessarily on Skittles

Last week, I re-watched Martin Scorcese’s piercingly funny, King of Comedy, where two psychotically-obsessed fans (Robert De Niro and Sandra Bernhard) kidnap a popular late night talk show host (Jerry Lewis). The reason? For Bernhard it’s love. For De Niro...

Facebook listens

After the brouhaha that erupted over the change in Facebook’s terms of reference (TOS), founder Mark Zuckerberg has reverted to the old terms for the time being while the organization works to develop its new TOS.And this time, they created a Bill of Rights and...

Something newer

Earlier in the month, I wrote about a job seeker who sent me a snail mail resume and cover letter addressed: ‘Dear Sir/Madam’. Thanks again for all your thoughts.Today, we received another note I wanted to flag (again for the wrong reasons). It was...

Everything that’s mine is Facebook’s

Facebook has altered its terms of service and the wording indicates that it will now own all of the content people post – in perpetuity. The change has generated a lot of disgruntled comments on Twitter and in the blogosphere here and here. And it’s easy...

New Toronto in Old City Hall

I first met Bobby Rotenberg around the time he launched T.O. magazine, an upstart, edgy city publication I had the pleasure of writing for, a long time ago. Since then, I’ve bumped into him from time to time and reconnected when we found out our kids go to the...

On Twitter and tweeting*

*’Tw’ pun alert…You may have noticed I’ve experienced a twepiphany recently and have been a lot more active on Twitter. And looking back to my first tweets, it feels like I’ve had to pass through a number of stages to get here.I started...

Something old

In today’s mail, amid the bills, solicitations and magazines, I noticed something a bit odd: a plain envelope, hand-lettered and with a name I didn’t recognize on the return address.My interest was piqued so I opened it. Inside was a note with the generic...