Two tips for safer tweeting

Last week during the U.S. presidential debate, KitchenAid got into hot water when one of its staff tweeted a rude, snarky comment from the corporate account, rather than using a personal one. You can read more about it from Gini Dietrich. This isn’t the first...

An integrated solution to convergence (and I’m only half kidding)

At first glance my headline reads like it was written by someone specializing in SEO. Or that I fell on my head. The words are awkward and jargony and seem like they’re trying to be much more important (pretentious?) than they actually are. That’s partly...

Three business lessons from the publisher of the New York Times

One of my old media pleasures, as many of you know, is reading the print edition of the Sunday New York Times. For one thing, the writing and thinking is always insightful and, sitting with my coffee on a Canadian weekend morning, I feel more connected to the centre...

Is your video viral or bacterial?

Now before you rush for Purel, this isn’t a biologically-inspired post. It’s about the way some stories spread like wildfire and others have a slower, more steady flame. Yesterday, I ran into my neighbour, Dr. Mike Evans. Dr. Mike knows a thing or two...

Working in Cinerama – wide-screen on the small screen

OK, I’m not exactly referring to the movie viewing experience of the ’50s. But I am thinking wide-screen. We know our social/digital world is a visual one and as marketers and communicators we need to tell graphic stories (but not that kind of graphic :))...